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> Use this file to discover available pages before exploring further.
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# How can I return a product?

You may return any products ordered from us within **90 days** from the receipt date.

* You can choose to **replace** your product or request a **refund**.
* Returned items must be **unused** and in their **original packaging**.

Please note that return shipping costs are the responsibility of the buyer. We kindly ask that you use a shipping service with tracking so both sides can monitor the return safely.

To initiate a refund or replacement, please contact us via **Live Chat** or email at support@moddiy.com.

**Important:** Tailor-made and special items (such as custom cables that allow you to choose length and color) **cannot** be returned or refunded. These items are specially built for you and cannot be resold.