Articles on: About Us & Policy

Do you offer money back & satisfaction guarantee?

100% Money Back and Satisfaction Guarantee



We want you to be absolutely thrilled with your MODDIY purchase! That's why we offer an ironclad guarantee designed to give you complete peace of mind. If you're not completely satisfied, we'll take it back. No hassle, no fuss.

NO Restocking Fee
NO Handling Fee
NO Return Approval Needed
NO Questions Asked

When you buy from MODDIY, you're protected by a 100% Money-Back 90-Day Guarantee and a 2-Year Product Replacement Warranty! If you're not happy with your product, we'll refund your money in full or replace the product. Our satisfaction guarantee ensures you're fully protected when shopping on MODDIY websites.

If a product from our website doesn't meet your expectations, we want you to get your money back. Just return the unused product within 90 days, and we'll promptly refund the full purchase price (excluding shipping). Plus, you're covered by our 2-year product replacement warranty for added assurance.

For more information on shipping, payments, and our comprehensive Return and Refund Policy, please visit our Help Center.

If you have any questions about our warranty, your order, or our products, please don't hesitate to contact us.

Tailor-made and special items (e.g. custom cables that allow you to choose length and color) are excluded that cannot be returned/refunded since these items are specially built for you which can't be resold.

Where can I see your customer reviews?

Updated on: 17/02/2025

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