Question 1

How long does shipping take?

Accepted Answer

Normally, packages are shipped out within 24 hours upon payment, except for orders that required custom works (e.g. custom cables).

Estimated worldwide delivery lead-time:

| Shipping Method | Lead Time | Cost (USD) | | ------------------------|-----------------|----------| | Free Shipping | 2 to 3 weeks | FREE | | Registered Air Mail | 1 to 2 weeks | $9.99 | | Checkout Express | 6 to 12 days | $19.99 | | EMS SpeedPost | 2 to 5 days | $39.99 | | FedEx Express | 1 to 3 days | $49.99 |

This is an estimated average lead-time as advised by the Post Office and Courier companies. This is not a guaranteed delivery time. Package delivery time may be faster or slower depending on your actual location.

For standard items, orders will normally be processed and shipped out within 24 hours.

For custom items (e.g. custom cables those allow you to choose length, color, and style, they are made to order), orders will normally be processed and shipped out within 1 to 3 days.

Question 2

Do you ship to my country?

Accepted Answer

Yes, we ship worldwide to all countries!

We send all packages with tracking numbers. Once your package is ready for shipping, you will receive its tracking number in your email where you’ll be able to check its progress along the way.

Question 3

What is the shipping cost?

Accepted Answer

Free Shipping Worldwide for ALL Products when you purchase US$100 or more in products.

All orders less than US$100 are a flat-rate shipping fee per order.

Estimated worldwide delivery lead-time:

| Shipping Method | Lead Time | Cost (USD) | | ------------------------|-----------------|----------| | Free Shipping | 2 to 3 weeks | FREE | | Registered Air Mail | 1 to 2 weeks | $9.99 | | Checkout Express | 6 to 12 days | $19.99 | | EMS SpeedPost | 2 to 5 days | $39.99 | | FedEx Express | 1 to 3 days | $49.99 |

We also offer many products with Free Shipping Worldwide at Free Shipping Deals

Question 4

What cable colors are available?

Accepted Answer

High-Density Single Sleeved

There are 20 sleeving colors available for single sleeving cables. You can use multiple colors in each cable.

You may check out https://www.moddiy.com/categories/Cables/Power-Supply-Unit-PSU-Power-Cables/Premium-Custom-Single-Sleeved-Modular-Cables-Set/ for some examples of actual cables using different color combinations.

Black
Blue
Gold
Green
Silver
Orange
Purple
Red
Light Green
Light Blue
Pink
White
Yellow
Black/Blue Mixed
Black/Gold Mixed
Black/Red Mixed
Black/Silver Mixed
Black/Yellow Mixed
Brown ${color}[#ff0000]([new color for Noctua Theme])
Cream ${color}[#ff0000]([new color for Noctua Theme])

Sleeving Colors

Brown/Cream (new colors for Noctua Theme)

Ultra-Soft Silicone Wire

There are 11 colors available for ultra-soft silicone wires. You can use multiple colors in each cable.

Black
Red
White
Green
Light Green
Blue
Yellow
Purple
Orange
Grey
Brown ${color}[#ff0000]([new color for Noctua Theme])

Premium Silver Wire

There are 10 colors available for premium silver wire

Question 5

What is HD Sleeved cable type option?

Accepted Answer

HD Sleeved version with High-Density Sleeving Protection over the Electrical Wires

Better Wire Protection
Better Cable Durability
Better Appearance
Easier Cable Routing
Clean Wire Management
Airflow Improvement

Standard Version vs. HD Sleeved Version

Question 6

What shipping methods are available?

Accepted Answer

Free Shipping Worldwide for ALL Products when you purchase US$100 or more in products.

All orders less than US$100 are a flat-rate shipping fee per order.

Estimated worldwide delivery lead-time:

| Shipping Method | Lead Time | Cost (USD) | | ------------------------|-----------------|----------| | Free Shipping | 2 to 3 weeks | FREE | | Registered Air Mail | 1 to 2 weeks | $9.99 | | Checkout Express | 6 to 12 days | $19.99 | | EMS SpeedPost | 2 to 5 days | $39.99 | | FedEx Express | 1 to 3 days | $49.99 |

We also offer many products with Free Shipping Worldwide at Free Shipping Deals

We can also ship out your packages via DHL / UPS / TNT using your account with these couriers. Simply state your account information in order remark during checkout, and we'll arrange accordingly for you. Please contact us via Live Chat immediately after you have placed the order, in order for us to make special shipping arrangement for you.

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