• What payment methods do you accept?

  We makes paying for your orders easy by providing a range of convenient payment options. What are the payment terms we accept? PayPal: PayPal is the most popular online payment method in the world. Select PayPal as your payment method when you check out via our shopping cart, you will be redirected to PayPal via a secure online connection where you can complete the order and payment. Credit / Debit Card: We accept all major credit cards including Visa, Mastercard, American Express, DiPopular

• How can I cancel or change my order?

  You can either cancel or make any changes to your order before it’s shipped. If you realize you made a mistake, please contact us immediately via Live Chat or emails as listed below: support@moddiy.com support@modcover.com support@modscrew.comSome readers

• How to print invoice?

  Sign in to your account (top menu bar) Click View Order Status View Order Status (https://storage.crisp.chaFew readers

• How can I return a product?

  Any products ordered from us can be returned within 30 days (from the receipt date). You can either replace your product or get a refund. Returned products must be returned unused and in their original packaging. Please contact us anytime via Live Chat or Email for a refund. support@moddiy.com support@modcover.com support@modscrew.comFew readers

• Can I get a discount coupon?

  Sure, you can get an instant discount coupon code from us by enabling web notification. We will generate and send you the discount coupon code instantly! This will work for both Desktop or Mobile web browsers. Click the Red Bell at bottom-left Click the Red Bell at bottom-left Receive instant coupon code via web notification Receive instant coupon code via deskop web notification (https://storage.Few readers

• Do I need an account to place an order?

  You do not require an account to place an order however without an account you would not be able to track your order using our website (you still get email notification regardless of account registration). Registration is preferred and will allow you to keep track of all your order history and details.Few readers

• How do I ship my return?

  Please make sure you use a recorded/trackable service.Few readers

• What is your order processing time?

  Orders will typically require one to two days processing, pending availability and credit verification. To prevent delays in processing your order, please ensure your billing information (name, address, and phone number) is correct.Few readers

• How do I place an order?

  To place an order please add the products you like to your shopping cart and after checking the contents of your cart please proceed to checkout. Enter all your billing details and shipping details (if different that billing), choose preferred payment method. You will then get redirected to a secure payment gateway to finalize your order and make payment. Order confirmation will be sent to your email address after payment is received (this could take a couple of minutes).Few readers

• Is buying online safe?

  Both Paypal and 2Checkout secure payment gateways are protected via an SSL certificate and all your payment details are encrypted. We neither receive nor store any of your bank/credit card information.Few readers

• Where do I specify my special order instructions or requirements?

  For special order instructions, please input them in Order Instructions/Comments field during checkout. Desktop Checkout Mobile CheckoutFew readers

• Why has an account created for guest checkout?

  Because some of the resources on this site are limited to customers it is necessary to create an account login for you to be able to access these resources. It does mean that you also have the means to track your order status, print invoices, retrieve order history, and provides a reference for any problems if you need to contact us. Please note the information stored will never be used to send you any unsolicited email or information.Few readers

• How to pay with credit card? (Step by Step)

  Go to https://www.moddiy.com/cart.php, and click Checkout Now. Fill in your billing and shipping information. Click the green button to continue. Click Proceed to Payment and you'll be redirected to the PayPal site. CliFew readers

• How to describe color patterns?

  You may just use below method in Order Remark: 24pin Main = BBBBRRRRBBBB 8pin PCIE = BRRB 6pin PCIE = BRB 5pin SATA = BRRRB (B=Black, R=Red) 24pin Main = BBRRWWWWRRBB (B=Black, R=Red, W=White)Few readers

• It says my email is already in use?

  Probably you have placed an order with us before. An account was created for you automatically.Few readers

• MasterCard Payment Issue (2Checkout)

  If you are using a MasterCard and trying to make a payment via 2Checkout for any of our products you might have come across a generic error “Failed to authorize”. “Visa” card and “PayPal (MasterCard and Visa)” payments are not affected and are functioning normally. The main cause of this issue is that 2Checkout (our payment gateway) is unable to process MasterCard payments since 29th April 2021. Initially they said they are working on it and will try to resolve the issue asap but they wereFew readers

• Will be payment gateway processing fee be refunded?

  Sorry, no. The payment gateway processing fee cannot be refunded. We use Stripe as a payment gateway to process all our credit/debit card payments. Stripe's processing fees from the original transaction will not be returned in case of a refund. Further details can be found at Stripe: Understanding fees for refunded payments "To address these underlying payment processing costs and contiFew readers

• I can't login to my account, what is the password?

  If you have forgotten the password, or the account was created by the system, please use the Forgot your password function to reset the password! Go to https://www.moddiy.com/login.php?action=resetpassword and input your email address An email will be sent you with a link to reset the password (https://storage.crisp.chat/users/helpdesk/websFew readers

• What is Check out with PayPal?

  Check out with PayPal (formerly known as PayPal Express Checkout) allows customers to pay with debit and credit cards from their personal PayPal accounts. Customers are redirected to the PayPal website to securely finish payment information, then are returned to the store website to complete the purchase.Few readers

• How do I remove an item in cart?

  At https://www.moddiy.com/cart.php you can just click the "Remove" button to remove an item from cart.Few readers