How can I return a product?

You may return any products ordered from us within 90 days from the receipt date.

• You can choose to replace your product or request a refund.
• Returned items must be unused and in their original packaging.

Please note that return shipping costs are the responsibility of the buyer. We kindly ask that you use a shipping service with tracking so both sides can monitor the return safely.

To initiate a refund or replacement, please contact us via Live Chat or email at support@moddiy.com.

Important: Tailor-made and special items (such as custom cables that allow you to choose length and color) cannot be returned or refunded. These items are specially built for you and cannot be resold.

Updated on: 23/09/2026