Question 1

How long does shipping take?

Accepted Answer

Normally, packages are shipped out within 24 hours upon payment, except for orders that required custom works (e.g. custom cables).

Estimated worldwide delivery lead-time:

| Shipping Method | Lead Time | Cost (USD) | | ------------------------|-----------------|----------| | Free Shipping | 2 to 3 weeks | FREE | | Registered Air Mail | 1 to 2 weeks | $9.99 | | Checkout Express (aka Spaceship Air) | 6 to 12 days | $19.99 | | EMS SpeedPost | 2 to 5 days | $39.99 | | FedEx Express | 1 to 3 days | $49.99 |

This is an estimated average lead-time as advised by the Post Office and Courier companies. This is not a guaranteed delivery time. Package delivery time may be faster or slower depending on your actual location.

For standard items, orders will normally be processed and shipped out within 24 hours.

For custom items (e.g. custom cables those allow you to choose length, color, and style, they are made to order), orders will normally be processed and shipped out within 1 to 3 days.

Question 2

Do you ship to my country?

Accepted Answer

Yes, we ship worldwide to all countries!

We send all packages with tracking numbers. Once your package is ready for shipping, you will receive its tracking number in your email where you’ll be able to check its progress along the way.

Afghanistan
Albania
Algeria
Andorra
Angola
Antigua & Deps
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
${color}[#FFA500](Bosnia Herzegovina [only FedEx])
Botswana
Brazil
Brunei
Bulgaria
Burkina
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Rep
Chad
Chile
China
Colombia
Comoros
Congo
Congo
Costa Rica
Croatia
${color}[#ff0000](Cuba [prohibited by US sanctions])
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
${color}[#FFA500](Guadeloupe [only FedEx])
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iraq
${color}[#ff0000](Iran [prohibited by US sanctions])
Ireland
Israel
Italy
Ivory Coast
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
${color}[#ff0000](Korea North [prohibited by US sanctions])
Korea South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
${color}[#FFA500]

Question 3

What cable colors are available?

Accepted Answer

High-Density Single Sleeved

There are 20 sleeving colors available for single sleeving cables. You can use multiple colors in each cable.

You may check out MODDIY High-Density Single Sleeved Cables for some examples and showcases, as well as detailed technical details and advantages.

Black
Blue
Gold
Green
Silver / Grey
Orange
Purple
Red
Light Green
Light Blue
Pink
White
Yellow
Black/Blue Mixed
Black/Gold Mixed
Black/Red Mixed
Black/Silver Mixed
Black/Yellow Mixed
Brown ${color}[#ff0000]([new color for Noctua Theme])
Cream ${color}[#ff0000]([new color for Noctua Theme])

Sleeving Colors

Brown/Cream (new colors for Noctua Theme)

Ultra-Soft Silicone Wire

There are 12 colors available for ultra-soft silicone wires. You can use multiple colors in each cable.

You may check out MODDIY Ultra-Soft Silicone Wire Cables for some examples and showcases, as well as detailed technical details and advantages.

Black
Red
White
Green
Light Green
Blue
Yellow
Pink
Purple
Orange
Grey
Brown ${color}[#ff0000]([new color for Noctua Theme])

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Question 4

What is the shipping cost?

Accepted Answer

Free Shipping Worldwide for ALL Products when you purchase US$100 or more in products.

All orders less than US$100 are a flat-rate shipping fee per order.

We also offer many products with Free Shipping Worldwide at Free Shipping Deals

Estimated worldwide delivery lead-time:

| Shipping Method | Lead Time | Cost (USD) | | ------------------------|-----------------|----------| | Free Shipping | 2 to 3 weeks | FREE | | Registered Air Mail | 1 to 2 weeks | $9.99 | | Checkout Express (aka Spaceship Air) | 6 to 12 days | $19.99 | | EMS SpeedPost | 2 to 5 days | $39.99 | | FedEx Express | 1 to 3 days | $49.99 |

This is an estimated average lead-time as advised by the Post Office and Courier companies. This is not a guaranteed delivery time. Package delivery time may be faster or slower depending on your actual location.

For standard items, orders will normally be processed and shipped out within 24 hours.

For custom items (e.g. custom cables those allow you to choose length, color, and style, they are made to order), orders will normally be processed and shipped out within 1 to 3 days.

Question 5

What shipping methods are available?

Accepted Answer

Free Shipping Worldwide for ALL Products when you purchase US$100 or more in products.

All orders less than US$100 are a flat-rate shipping fee per order.

Estimated worldwide delivery lead-time:

| Shipping Method | Lead Time | Cost (USD) | | ------------------------|-----------------|----------| | Free Shipping | 2 to 3 weeks | FREE | | Registered Air Mail | 1 to 2 weeks | $9.99 | | Checkout Express (aka Spaceship Air) | 6 to 12 days | $19.99 | | EMS SpeedPost | 2 to 5 days | $39.99 | | FedEx Express | 1 to 3 days | $49.99 |

We also offer many products with Free Shipping Worldwide at Free Shipping Deals

We can also ship out your packages via DHL / UPS / TNT using your account with these couriers. Simply state your account information in order remark during checkout, and we'll arrange accordingly for you. Please contact us via Live Chat immediately after you have placed the order, in order for us to make special shipping arrangement for you.

Question 6

What is HD Sleeved cable type option?

Accepted Answer

HD Sleeved version with High-Density Sleeving Protection over the Electrical Wires

Better Wire Protection
Better Cable Durability
Better Appearance
Easier Cable Routing
Clean Wire Management
Airflow Improvement

Standard Version vs. HD Sleeved Version

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