Currently Unsupported Destinations & Regional Restrictions

To maintain high service reliability and clear logistics standards, our store currently restricts shipments to specific international destinations and territories.

If you are attempting to place an order to ship to the below locations, please review the guidelines below regarding your region's fulfillment status.

If you are shipping to any of these restricted locations, please check out the Alternative Solutions & Options section below for recommended delivery methods (such as using friends/family or package forwarding services).

Unsupported Shipping Destinations & Regions

Below is the list of destinations and regions where direct fulfillment is currently unsupported:

Below is the list of destinations and regions where only FedEx is supported:

Region-by-Region Breakdown

Due to persistent clearance barriers and high rates of failed deliveries, we have temporarily paused direct outbound shipments to these destinations:

1. Brazil

• Current Status: Not Shipping
• Reason / Policy: Under recent enforcement policies by Brazilian customs authorities (Receita Federal), international packages are frequently rejected and returned automatically back to sender without a clear or valid reason. Furthermore, the local clearance process rarely provides the consignee or merchant an opportunity to submit additional documentation, corrections, or supporting tax information. This severe lack of transparency leads to frequent delivery failures and lost transit time.

2. Turkey

• Current Status: Not Shipping
• Reason / Policy: Following recent legislative changes to Turkish local customs laws and tax rules, overseas parcels are subjected to significantly higher import duties, administrative handling fees, and strict regulatory clearance mandates. As a result, consignees are frequently caught off-guard by unexpectedly heavy secondary taxes upon arrival, leading to widespread package refusals and high rates of failed final deliveries.

3. Cuba / Iran / Korea North / Syria

• Current Status: Not Shipping
• Reason / Policy: Under trade compliance mandates and global economic sanction regimes administered by the United States (including U.S. Department of the Treasury OFAC sanctions and Department of Commerce EAR trade controls), direct and indirect commerce with comprehensive embargo destinations is strictly prohibited. Consequently, we are unable to fulfill, process, or ship orders destined for these countries.

Alternative Solutions & Options

If your target shipping address is located in one of these areas, consider the following alternatives:

• Freight Forwarding Services: You may use a third-party freight forwarding or mail redirection service that provides you with a warehouse address in a supported region (such as a mainland US address or major international hub). Enter the warehouse address provided by your forwarder as your shipping address during checkout. Once your package arrives at their facility, they will manage secondary transit and international customs clearance directly to your final destination. Popular global forwarding services include Ship7, Shop2Ship, Buyandship, Forward2Me, MyUS, Stackry, Shipito, Planet Express, etc.
• Ship to Friends or Family in a Supported Country: If you have relatives, friends, or business contacts in a neighboring supported country or state, you can set their address as your shipping location during checkout. Once your package arrives safely at your contact's address, they can forward or hand-deliver the shipment to you using a local or private courier service of your choice.

For questions regarding potential future service expansion to these regions, please contact customer support.

Updated on: 29/08/2026