MODDIY | Help Center

Go to website

• How long does shipping take?

  Normally, packages are shipped out within 24 to 48 hours upon payment, except for orders that required custom works (e.g. tailor-made cables). Estimated worldwide delivery lead-time: Free Shipping takes around 2 to 3 weeks. (FREE) Registered Air Mail takes around 1 to 2 weeks. ($9.99) Vantage Courier takes around 6 to 12 days ($19.99) - for USA only EMS SpeedPost takes around 2 to 5 days. ($39.99) FedEx Express takes around 1 to 3 days. ($49.99) All packages with tracking numbers!Very popular

• Do you ship to my country?

  Yes, we ship worldwide to all countries! We send all packages with tracking numbers. Once your package is ready for shipping, you will receive its tracking number in your email where you’ll be able to check its progress along the way.Very popular

• What is the shipping cost?

  Free Shipping Worldwide for ALL Products when you purchase US$100 or more in products. For all orders less than US$100 are flat-rate shipping fee per order: Registered Air Mail (US$9.99, 1 to 2 weeks) Vantage Courier (US$19.99, 6 to 12 days) - for USA only EMS SpeedPost (US$39.99, 2 to 5 days) FedEx Express (US$49.99, 1 to 3 days) We also offer many products with Free Shipping Worldwide at Free Shipping DealsVery popular

• COVID-19 Updates & FAQs

  Regular airmail services to the below destinations are suspended. All packages to these countries via Free Shipping or Registered Air Mail will be shipped via surface mail (which may take 1 to 3 months). EMS Speedpost and FedEx Express are not affected. (see the International Postal Service Availability Summary below for all countries) EMS Speedpost and FedEx Express are still available. If you wantVery popular

• How to track my order?

  You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail and tracking number will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by visiting My Account on the menu bar at the top of any page. Once you login to your account using your email address and password, click on “Order Status” to view past ordeVery popular

• Where do you ship from?

  Packages are shipped from our warehouse in Hong Kong. We ship worldwide, all countries! We send all packages with tracking number. Once your package is ready for shipping, you will receive its tracking number to your email where you’ll be able to check its progress along the way. Estimated worldwide delivery lead-time: Free Shipping takes around 2 to 3 weeks. Registered Air Mail takes around 1 to 2 weeks. Vantage Courier takes around 6 to 12 days (for USA only). EMS SpeedPost takes arVery popular

• What shipping methods are available?

  Free Shipping Worldwide for ALL Products when you purchase US$100 or more in products. For all orders less than US$100 are flat-rate shipping fee per order: Free Shipping (FREE, 2 to 3 weeks) Registered Air Mail (US$9.99, 1 to 2 weeks) Vantage Courier (US$19.99, 6 to 12 days) - for USA only EMS SpeedPost (US$39.99, 2 to 5 days) FedEx Express (US$49.99, 1 to 3 days) We also offer many products with Free Shipping Worldwide at [Free Shipping Deals](https://www.moddiy.com/categories/FreVery popular

• How to get tracking number?

  We send all packages with tracking number. Once your package is ready for shipping, you will receive its tracking number to your email where you’ll be able to check its progress along the way. Normally, packages are shipped out within 24~48 hours upon payment, except orders required custom works (e.g. tailor-made cables). Tracking number will be emailed to you automatically after shipment is made (even you checkout as guest without an account with us). If you didn't receive the email, pleasPopular

• What is the shipping carrier?

  As soon as your item(s) have shipped, we'll send you a Shipment Notification email that includes your a tracking number. You can track your shipments at Package Tracking. Alternatively, you can also track your shipments via carriers' homepages directly. USA: https://tools.usps.com/go/TrackConfirmAction_input Australia: https://auspost.com.au/ Austria: [https:/Few readers

• COVID-19 IMPORTANT SHIPPING UPDATE

  Regular airmail services to the below destinations are suspended. All packages to these countries via Free Shipping or Registered Air Mail will be shipped via surface mail (which may take 1 to 3 months). EMS Speedpost and FedEx Express are not affected. EMS Speedpost and FedEx are still available. If you want to upgrade your shipment, please contact us anytime! The situation is changing every day. For tFew readers

• Can I use our DHL account to ship?

  Sure, you can. Please state your DHL account info in the Order Instructions field during checkout, and we'll arrange it accordingly for you. You can also use coupon code "HKFREE" to waive any shipping fee.Few readers

• Can I use our FedEx account to ship?

  Sure, you can. Please state your FedEx account info in the Order Instructions field during checkout, and we'll arrange it accordingly for you. You can also use coupon code "FEDEX" to waive any shipping fee.Few readers

• COVID-19 Notices

  Desktop Version Mobile VersionFew readers