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Shipping & Tracking
Shipping, Delivery, and Tracking
How long does shipping take?
Normally, packages are shipped out within 24~48 hours upon payment, except orders required custom works (e.g. tailor-made cables). Registered Air Mail / Free Shipping normally takes around 1 to 2 weeks shipping time. EMS SpeedPost takes around 2 to 5 days.
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Do you ship to my country?
Yes, we ship to worldwide, all countries! We send all packages with tracking number. Once your package is ready for shipping, you will receive its tracking number to your email where you’ll be able to check its progress along the way.
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What is the shipping cost?
modDIY.com Free Shipping Worldwide when you purchase US$200 or more in products. All orders less than US$200 are US$9.99 flat rate per order via Registered Air Mail, or US$29.99 via EMS SpeedPost. We also offer many products with Free Shipping Worldwide at Free Shipping Deals modCover.com Free Shipping Worldwide when you purchase US$20 or more in products. All orders less than US$20 are US$4.99 flat rate per order via Regist
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How to track my order?
You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail and tracking number will be sent once your order has been shipped. This confirmation will include the tracking number for your package. You may check the status of your order at anytime by visiting My Account on the menu bar at the top of any page. Once you login to your account using your email address and password, click on “Order Status” to view past orde
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What shipping methods are available?
There are two shipping methods available for all international orders. We send all packages with tracking number. Registered Air Mail (1 to 2 weeks) EMS Speedpost (2 to 5 days) We can also ship out your packages via DHL / Fedex / UPS / TNT using your account with these couriers. Simply state your account information in order remark during checkout, and we'll arrange accordingly for you. Please contact us via Live Chat immediately after you have placed the order, in order for us to make s
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How to get tracking number?
We send all packages with tracking number. Once your package is ready for shipping, you will receive its tracking number to your email where you’ll be able to check its progress along the way. Normally, packages are shipped out within 24~48 hours upon payment, except orders required custom works (e.g. tailor-made cables). Tracking number will be emailed to you automatically after shipment is made (even you checkout as guest without an account with us).
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Where do you ship from?
Packages are shipped from Hong Kong. We ship worldwide, all countries! We send all packages with tracking number. Once your package is ready for shipping, you will receive its tracking number to your email where you’ll be able to check its progress along the way. Registered Air Mail / Free Shipping normally takes around 1 to 2 weeks. EMS SpeedPost takes around 2 to 5 days.
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